HARRISBURG — Clarks Summit Senior Living is among 15 long-term care facilities in Pennsylvania that received the 2016 Bronze National Quality Award for the high level of care they provide to residents.
The award honors nursing homes, assisted living residences and personal care homes for providing quality care to their residents. Bronze award winners demonstrate a commitment to providing a caring professional staff culture as they work with patients, residents and families to ensure high quality care and a high quality of life for seniors and persons with disabilities.
The award is the first of three distinctions – Bronze, Silver and Gold – that the American Health Care Association/National Center for Assisted Living announce each year as part of its National Quality Award Program, which began in 1996.
Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained examiners reviews each Bronze application to determine if the facility has met the criteria.
As a recipient of the bronze award, these facilities may now move forward in developing approaches and achieving performance levels that meet the criteria required for the silver level, and after that the gold level.